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Event Outreach & Community Engagement Manager

UMass Lowell
United States, Massachusetts, Lowell
Aug 27, 2024

General Summary of Position:

The Manning School of Business at the University of Massachusetts Lowell seeks a highly organized and detailed oriented Event, Outreach, and Community Engagement Manager to join our team. This position is responsible for planning, coordinating, and executing a wide range of high-profile events of strategic importance to the school, including the Dean's Speaker Series, Welcome Day, Days of Giving, Industry Days, and other signature events. This role requires exceptional project management and organizational skills, attention to detail, and the ability to multitask effectively. The Event, Outreach, and Community Engagement Manager will work with various internal and external stakeholders, including faculty and student organizations, to deliver impactful and successful events. This position requires experience working with first generation students.

1. College Level Event Planning:



  • Manage all logistical aspects of events, including room reservations, venue setup, catering, and audiovisual needs
  • Collaborate with various university departments to organize college-level events such as Distinguished Speaker Series, Industry Days, Open House, and Welcome Day
  • Manage career readiness events
  • Develop corporate connections with industry partners
  • Arrange both in-person and hybrid meetings, as well as corporate visits, to enrich student career development and preparedness
  • Manage event registration processes, including attendee tracking, and RSVP management to optimize attendance
  • Work closely with Manning student ambassadors and coordinate their participation in events
  • Arrange accommodations and other logistics for event participants when necessary
  • Ensure the event information flows to main university calendar, ensuring accuracy and timely updates to promote visibility and participation
  • Serve as the primary contact for sending targeted email reminders and facilitating communication for events
  • Conduct post-event evaluations, including feedback from attendees and partners


2. Outreach and Community Engagement:



  • Communicate with stakeholders throughout the event planning process to ensure all arrangements are in place
  • Organize and execute events to foster a strong connection among students, faculty, staff, and alumni
  • Partner with local high schools to develop and manage programs aimed at student targeting and recruitment
  • Create event programs, coordinate speakers, prepare talking points
  • Ensure effective sponsor and donor recognition as well as impactful special award presentations at events
  • Coordinate with internal and external stakeholders to ensure effective collaboration and seamless event execution
  • Establish and maintain relationships with key stakeholders and vendors
  • Respond to inquiries and provide timely assistance to event participants
  • Coordinate with speakers and presenters to ensure their requirements are met and they have the necessary support


3. Operational:



  • Develop process for record keeping
  • Develop process to vet feasibility of planning competing events
  • Work closely with the finance personnel to create and manage event budgets, ensuring resources are allocated effectively
  • Administer other department functions, such as budgeting, planning, purchasing, marketing, scheduling, and overseeing vendor payments
  • Communicate complex operational directives clearly
  • Work with Business Manager to effectively market events
  • Project Manager for events which requires developing strong working relationships with various stakeholders including faculty, staff, and student leaders


4. Assist the Dean and collaborate with other staff as needed.

Working Conditions:



  • Occasional weekend and evening event management


Minimum Qualifications (Required):

Education:



  • Bachelor's Degree


Experience:



  • A minimum of 5-7 years in planning, organization, and execution of special events


Skills:



  • Experience in higher education a plus


**Will consider candidates with HS Diploma/GED equivalent and 10+ years of directly related experience.

Preferred Qualifications:



  • Excellent communication skills, including writing, proofreading skills, and speaking
  • Ability to manage multiple projects and work assignments from a variety of staff and volunteers
  • Excellent interpersonal skills both in person and by phone, with high professionalism
  • Ability to accomplish projects with little supervision, meet frequent deadlines and work well under pressure
  • Proficient using the latest versions of Microsoft Office Suite, social media platforms, competency with mail merges; email and web searches, and ability to learn new systems
  • Affinity with the overall mission of the University of Massachusetts Lowell
  • Demonstrated ability to take initiative in program development and evaluation


Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

This is an SEIU 888 Professional Union position, Grade P16.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.



The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration
for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual
orientation, gender identity/expression, marital status, or other protected class.

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