Senior Coordinator - Partnership Success & Strategy
800 S Mint St, Charlotte, NC 28202, USA
Req #978
Monday, June 24, 2024
Position: Partnership Success & Strategy Sr. Coordinator Department: Corporate Partnerships - Partnership Success & Strategy Reporting Relationship: Director - Partnership Success & Strategy Status: Full-Time (Exempt) Position Summary The Partnership Success & Strategy Sr. Coordinator manages the day-to-day relationships with select Carolina Panthers partners, including account management, contract fulfillment, and retention efforts, with the goal of successfully providing our partners with best-in-class service and flawless execution. Roles and Responsibilities
- Serve as primary contact for all assigned partnership accounts, working alongside the Director, Partnership Success & Strategy
- Responsible for overall day-to-day account management including contract activation and fulfillment, strategic direction, and budget for assigned corporate partners
- Manage partnership deliverables (i.e. branding, signage, media, print, promotional, entertainment elements, etc.) to ensure quality standards and that partner expectations are met
- Lead assigned partner events throughout the year
- Responsible for communicating particulars of all partnership benefits including deadlines, approval processes, specs and other relevant logistics
- Coordinate the implementation of branding and activations during Panthers game days and other events including digital signage, in-game features, and fan engagement activations
- Support and review partner activations, including evaluation and approval of promotional programs, rules, artwork, and in-market supporting media
- Track all corporate partner activation expenses and coordinate all efforts with accounting teams (both internal and external), including invoicing and payment statuses
- Liaise between Partner and all internal departments to ensure partner satisfaction
- Must develop and maintain courteous, effective, and professional working relationships with partners and employees at all levels of the organization
- Maintain appropriate level of confidentiality with regard to partner and Club matters
- Initiate and maintain regular contact with client and/or client's agency, developing strong professional relationships
- Lead renewal process for each partner contract and identifies/pursues additional revenue opportunities
- Additional duties may be assigned that are not listed above but are included in the scope of this role
Qualifications and Education Requirements
- Minimum of five (5) years of relevant client management experience
- Proven track record in managing and onboarding long-term, top tier integrated marketing partnerships
- Capacity to work in partnership with the sales team to meet challenging sales objectives in a high profile, competitive marketplace
- Creativity to develop strategic and purpose driven solutions
- Excellent spelling, grammar, proofreading skills and a strong ability to communicate both orally and written
- Bachelor's degree in a related field
- Must have a valid driver's license
- Must pass pre-employment screenings
Skills for Success
- Must be a team player who works well with others in a dynamic, fast paced environment and consistently displays a positive, can-do attitude
- Proficient in Microsoft Word, Excel and PowerPoint applications
- Demonstrate integrity and professionalism by maintaining complete confidentiality of privileged and/or sensitive information
- Excellent interpersonal, verbal, and written communication skills
- Able to simultaneously work across multiple projects and deadlines
- Self-starter who takes initiative and can take a project from conception to completion
- Professional demeanor with a strong work ethic, reliable and dependable
- Possess an optimistic team attitude and competitive desire to be the best
- Attention to detail, punctuality, and ability to prioritize
- Able to work well within a team environment
Work Environment and Physical Requirements
- Must be able to work in non-traditional settings, and work non-traditional hours including nights, weekends and holidays
- Prolonged periods of standing, walking
- Must be able to lift 15 pounds at a time
The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
Other details
- 800 S Mint St, Charlotte, NC 28202, USA
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