Project Coordinator

• Location: Tualatin, Oregon
• Type: Contract
• Job #7671

Overview:

ACS Professional Staffing is looking for an employee to work hybrid with our client. This Project Coordinator role involves efficiently handling a large number of Net Metering program applications daily, while also offering customer support to installers. This position will work alongside various departments to ensure smooth application processing through a cloud-based system.This full-time position is located in Portland, OR.

Responsibilities:

• Process Project Applications
  • Processes and responds to inquiries and/or applications for specialized customer programs (e.g., net metering, solar payment); determines completeness of applications according to tariffs and company requirements; determines level/tier of project and whether more study is required before approval; coordinates with all parties to ensure completion of appropriate documents.
• Project Planning and Support
  • Works with project manager(s) to develop project scope, requirements, schedule and deliverables; develops purchase orders for equipment for customer interconnection with grid; monitors, tracks and reports to management and/or senior staff and others on project status and milestones.
  • Coordinates project review meetings and other meetings, such as site visits for testing and commissioning projects.
• Customer Support
  • Tracks and assists in resolving customer issues; maintains database of issues and resolutions.
  • Coordinates with protection, metering, and billing to facilitate smooth interconnection for customers; determines billing amounts and verifies payments made; resolves disputes and billing discrepancies.
• Develop and Communicate Procedures
  • Develops and maintains manuals; analyzes and documents procedural changes and improvements for maintenance contractors; prepares emergency procedures for customers.
  • Clearly communicates operating/performance standards and procedures to customers, strategic partners, internal departments, consultants and contractors.

Requirements:

• Bachelor's degree or 5 years experience with solar, energy, electric vehicles, construction or related field
• 2 years of related experience with a degree
• Intermediate knowledge of special customer programs and applicable regulations, procedures and policies
• Working knowledge of business contracts
• Working knowledge of project planning steps and elements
• Basic knowledge of billing practices
• Basic knowledge of purchasing procedures and processes
• Basic knowledge of marketing and sales processes and electrical power system
• Basic knowledge of Windows operating system and Adobe Acrobat
• Working skills in using Microsoft Office, including Excel, Word and Outlook
• Working ability to maintain confidentiality of business processes, prospective customers and staff issues
• Working ability to work with multiple projects at once and provide detailed oversight of project timelines and regulatory requirements with a minimum of supervision
• Intermediate analytical thinking skills
• Intermediate customer focus skills
• Working decision-making skills
• Intermediate interpersonal skills
• Working organization and prioritization skills
• Intermediate problem-solving skills
• Intermediate written/oral communication skills

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodation to allow an applicant to participate in the hiring process if so requested.

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If you have any questions about our Reasonable Accommodation Policy, please feel free to email