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Patient Services Specialist - Urology Dept Lbk

Texas Tech University Health Sciences Center
United States, Texas, Lubbock
3601 4th Street (Show on map)
April 24, 2024
Patient Services Specialist - Urology Dept Lbk Lubbock 36478BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Receives all incoming calls, messages, and faxes for the clinic and distributes to appropriate staff. Schedules new and established patients based upon clinic protocols. Greets patients at check in and checkout; assists patients with forms and with questions on their accounts, may make appropriate notations on fee sheets. Contacts patients who have missed appointments. Receives all incoming calls, messages, and faxes for the clinic and distributes to appropriate staff. Schedules new and established patients based upon clinic protocols. Greets patients at check in and checkout; assists patients with forms and with questions on their accounts, may make appropriate notations on fee sheets. Contacts patients who have missed appointments. Verifies and updates billing/insurance and demographic information; making corrections as necessary. May receive payments for services and prepares end of day deposit. May perform other duties as assigned Verifies and updates billing/insurance and demographic information; making corrections as necessary. May receive payments for services and prepares end of day deposit. May perform other duties as assigned Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. jeid-fecf411939df5b4389b105dc85872eef