Technical Support Engineer - EUV
ASML US, LLC | |
United States, Oregon, Hillsboro | |
7451 Northeast Evergreen Parkway (Show on map) | |
May 05, 2024 | |
Introduction to the Job The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Technical Support Engineer (TSE) has a leading role in the team and interacts with the customer on diverse levels. They are involved in customer account team and/or site management. Along with solving almost all problems on his/her own, the TSE is responsible for routine troubleshooting and preventive actions based on pre-defined procedures and knowledge. They will define action plan on specific maintenance activities such as multiple days upgrades and trouble shooting and have a good understanding of standard escalation protocol. The TSE will work highly independently on diagnostics and maintenance, whilst being reviewed on end results. Roles and Responsibilities You'll report to the Senior Team Lead, but you'll also be part of the larger Customer Solutions & Support sector - where the in-fab installation and optimization of ASML products happens.
Education and experience
Other information This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. * 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Role within Office Responsibilities:
EOE AA M/F/Veteran/Disability Need to know more about applying for a job at ASML? Read our frequently asked questions. Diversity and inclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. |