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Senior Business Analyst, Quality Improvement

United States, Hawaii, Honolulu
818 Ke’eaumoku Street (Show on map)
May 03, 2024

  1. Quality Improvement Interventions Analysis and Development:

    • Work as part of a quality team to continuously identify, plan, develop, implement, and evaluate interventions.
    • Develop reports, analyses, and data mining to support program planning and interventions.
    • Complete program and initiative evaluations such as return on investment and health outcomes
    • Apply detailed analysis and problem solving to research and recognize trends to assess need and identify opportunities for quality improvement.
    • Gather and synthesize research studies, industry information, and BCBSA resources to gain insight and apply best practices to health care quality improvement strategies.
    • Conduct data analysis to support projects and interventions, including gathering data, analyzing data, and presenting recommendations.

  2. Program and Project Management:

    • Plan and implement multiple cross-departmental programs and project(s) with guidance from program managers, executive sponsors, subject matter experts, and project staff.
    • Define project scope and schedule by working with business area leads and develop project plans; including tasks, deliverables, and expected outcomes/goals.
    • Develop and facilitate full project documentation and reporting to meet identified goals and objectives of each project
    • Proactively monitor overall project performance and life cycle (e.g., on time, within scope and with quality) against measure plans/dashboards and make adjustments as needed
    • Manage and track risks and issues to completion
    • Organize and lead project status and working meetings
    • Work directly with cross-departmental team members to facilitate communication. Prepare and provide status updates and reports to business owners, executive sponsors, partners, project teams, and others as required.
    • Assist with tracking project expenses.
    • Generate requirements, reports, and operational processes.
    • Complete program and project evaluations, including accomplishments, outcomes, barriers, and opportunities.

  3. Cross-Functional Integration and Communication:

    • Work with HMSA departments and external partners to collect and distribute information, complete tasks, facilitate communication, and provide status updates to ensure coordination among groups.
    • Communicate analysis, assessments, recommendations and completed work product by creating and delivering reports and presentations to quality committees and other internal and external stakeholders.

  4. Quality Improvement Program Support:

    • Complete work and documentation to support completion of activities for the annual Quality Improvement Evaluation and Workplan.
    • Support completion of required reporting and quality improvement plans.
    • Coordinate, facilitate and conduct medical record reviews to support quality activities

  5. Performs all other miscellaneous responsibilities and duties as assigned or directed.


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