Global Program Manager - People Operations
Apple, Inc. | |
United States, Texas, Austin | |
April 26, 2024 | |
Summary
Posted: Apr 22, 2024 Weekly Hours: 40 Role Number: 200545176 Do you have a passion to help others succeed? Do you genuinely believe that talent is the greatest asset of any company? As a member of Apple's People Operations Team, you'll help develop our process and technologies. You will be joining a team of HR operationally minded program managers who have a passion for improving the way we work and ultimately the employee experience. We are driving major projects within People Support & Operations, and are seeking an experienced Program Manager to deliver these projects. Key Qualifications
Description We are seeking a versatile program manager to lead key improvements and new ways of working for the People Support & Operations teams. You are critical in helping us achieve operational excellence while providing our employees with a world-class support experience. This role works cross-functionally with internal partners to develop, implement and maintain systems and participate in projects that will support Apple employees to do the best work of their lives. This program includes work that involves people with diverse needs, training activities, crafting processes, implementation plans, and improvements of our HR tools. Education & Experience - You have 7 + years of proven experience leading HR projects in a global environment. - Experience with Workday - Strong knowledge of contact center technologies and usage: HRIS, CRM, phone, knowledge base and web-based catalogs - Proven understanding of Global HR Operations and navigating its complexity an advantage - PMP or IPMA or Six Sigma qualifications or equivalent is preferred - Bachelor's degree or equivalent education Additional Requirements Additional Requirements |