JOB SUMMARY
The individual in this position is responsible for the strategic direction, leadership and management of the property management team serving OhioHealth. This individual is a team-centered individual with attention to detail, professionalism and a high level of initiative to ensure excellence in management of a growing ambulatory portfolio of medical office buildings.
MINIMUM QUALIFICATIONS
Bachelors’ degree from a four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience.
10+ years of experience in a property management environment leadership role
SPECIALIZED KNOWLEDGE
Experience in commercial property management, healthcare facilities or other regulated industries is strongly preferred.
Experience with Lean methodology and change management is desirable.
DESIRED ATTRIBUTES
Ability to comprehend, analyze and interpret complex business documents and contracts.
Ability to comprehend, analyze and interpret lease and other real estate documents.
Ability to understand financial documents such as annual budgets and forecasts.
Ability to lead, manage and motivate others.
Ability to respond to sensitive issues, complex inquires or complaints from OhioHealth executives, clients, co-workers, supervisor and management.
Ability to make effective presentations to a client, prospective client, or internal staff.
Ability to multi-task and consistently meet deadlines.
Ability to work independently and in a team environment.
Ability to manage design, construction, and other professionals on tenant improvement and capital projects.
Ability to negotiate effectively and respectfully.
BEHAVIORAL COMPETENCIES
Leadership Competencies
INFORMATION SECURITY
Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.
Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.
RESPONSIBILITIES AND DUTIES
Provide leadership to a diverse team managing a growing portfolio of ambulatory locations across the OhioHealth system including Medical Office Buildings, Free Standing Emergency Departments and Joint Venture partnerships within owned and leased buildings.
Responsible for the financial stewardship of the ambulatory portfolio covering rent collection, operational efficiency and capital budgeting.
Provide strategic direction for the ambulatory portfolio and the property management team.
Drive proactive portfolio optimization with the internal Real Estate and Strategy teams to optimize the efficiency of the current portfolio.
Lead property management team in a manner that results in high employee satisfaction and retention.
Oversee and approve the annual operating budgets, forecasts, monthly performance reports, variance analyses, occupancy and other reports for the portfolio.
Develop and manage the property-marketing plan including but not limited to tenant relations, community outreach, and advertising to maintain building occupancy.
Oversee vendor service contract procurement process across the portfolio to ensure that operational efficiency measures and standards of work are in place for consistency.
Lead annual property management staff performance reviews. Help guide and direct future career development.
Direct and oversee property managers and manage the preventive maintenance programs.
Provide leadership development and support to property management team.
Develop, review and maintain life safety program initiatives for the portfolio.
Develop and oversee the planning, budgeting and implementation of capital expenditure needs for the portfolio.
Conduct and maintain positive relationships with industry, government and vendor representatives as necessary in the successful management of the property.
AGE SPECIFIC COMPETENCIES
Knowledge and application of growth and development principles.
Utilization of effective communication strategies.
Implementation of specific technical factors
PHYSICAL DEMANDS AND WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
The noise level in the work environment is usually quiet.
OSHA BLOOD BORNE PATHOGEN EMPLOYEE EXPOSURE CATEGORIES (One category must be checked):
CATEGORY I: ______
Employees whose job functions involve routine or potential exposure to blood, body fluids or tissues. (Direct patient care jobs)
CATEGORY II: ______
Employees whose job functions involve no routine exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks. (Indirect patient care jobs, i.e. unit clerk, pastoral care, etc.)
CATEGORY III: ___x___
Employees whose job functions involve no exposure to blood, body fluids or tissues, and Category I and II tasks are not a condition of employment.
Ohio Health
March 25, 2024 