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Educational Success Worker

Tides Family Services
United States, Rhode Island, Middletown
42 Valley Road (Show on map)
April 14, 2024


Tides Family Services is a nonprofit organization that is committed to providing comprehensive support and resources to children, adolescents, and families facing various challenges. The overall mission of Tides is to provide services and supports that allow youth to live in a community-based setting. An \"Agency Without Walls\" our services are delivered in homes, communities, schools...wherever our youth are.

The Educational Success Worker is an integral part of the Tides Outreach Program (TOP) team. The Educational Success worker specializes in providing support to students experiencing school/ truancy issues. The Educational Success Worker serves as the primary liaison between the assigned schools, Tides, and families. The position also offers support to the TOP caseworkers and clinicians to ensure students have access to transportation and healthy morning routines.


The Educational Success Worker functions as part of the TOP team and reports directly to the TOP Supervisor.


  • Work within the designated area community to understand barriers to educational, health and social wellness.
  • Support case management/care coordination activities.
  • Cultivate relationships with community partners in order to secure resources for clients with the goal of increased attendance and academic attainment.
  • Establish and maintain strong collaborative relationships with schools to facilitate attendance, behavior, performance monitoring.
  • Provide transportation assistance to school as needed.
  • Set schedule with expectation of flex scheduling as needed Monday-Friday 7am-3pm
  • Supports the on-call rotation.
  • Support out of school time programming as needed.
  • Help families make informed decisions by acting as their advocate regarding their educational, medical status, treatment options and basic needs and schedule internal and external educational advocacy meetings as needed.
  • Offer Vocational Support and transition planning.
  • Develop effective working relations and attend group supervisions to collaborate and problem solve with team members on how to best decrease negative behaviors that are impacting academic achievement.
  • Demonstrate and integrate a strong understanding and commitment to the Tides Mission
  • Maintain accurate and accessible case notes, reports, files and statistics as required by the initiative.
  • Contribute to the completion of strengths-based Recovery Plans by offering input on recovery goals that align with the youth's academic achievement.
  • Perform additional responsibilities consistent with initiative needs and other duties as assigned in support of the Tides Family Services Mission.



  • Associate's degree - Required
  • Bachelor's degree-Preferred
  • Valid driver's license and registered/inspected/ insured vehicle - Required
  • Bilingual: Spanish, Portuguese, Creole - Preferred
  • At least 1 year of experience in community outreach and engagement setting.


  • Possess strong problem-solving and interpersonal skills.*
  • Skilled in building relationships with internal team, stakeholders, clients and families, schools, law enforcement and other community resources.
  • Computer literacy in MS Word, Excel, and Outlook/Gmail.
  • Ability to prioritize workflow and handle multiple projects to meet deadlines with minimal supervision.
  • Possess good verbal, written and telephone skills.
  • Demonstrated ability to work both independently and as an effective team member.
  • Must be flexible to work between a variety of in person and virtual meetings/worksites.

Salary Description $37,500-$47,000

The requirements listed above are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tides Family Services is an Equal Opportunity Employer that values our diverse workforce and encourages all mission driven candidates to apply. We are a PBN Best Place to Work recipient, a Safe Zone Certified Employer, and a Veteran Friendly Employer. Join our team!