Education and Events Manager

AMR has an opportunity available for an Education and Events Manager to join our team of Association Professionals. The Education and Events Manager is responsible for delivering education and event (E&E) services for all assigned client(s). The Education and Events Manager will build successful and collaborative relationships with the internal/external clients and outside contractors to ensure consistent and exceptional delivery of services. The ideal candidate will exhibit AMR’s core values and be able to successfully accomplish the major areas of responsibility.

Core Values:

• Success Together
• Casual but Focused on Results
• Positive Workplace
• Flexible
• Ownership
• Get Stuff Done
• Lifelong Learning
• Transparent and Inclusive

Major Responsibilities:

• Deliver first class customer service in line with AMR’s services delivery and client’s objectives (outlined in the workplan)
• Delivers operational support for educational offerings, conferences, meeting, and events for internal as well as external clients.
• Serve as project manager for client events/educational programs – providing oversight for Basecamp and task execution in line with the event’s critical path and leads Project Team meetings for regular internal checks.
• Lead Risk Management evaluation and analysis for all client events and offerings.
• Assist in the development and maintenance of event budgets, including monitoring expenses according to budget, maintaining financial processes, establishing billing and credit arrangements, and requesting payments for event-related expenses.
• Develop, lead and conduct the site selection process in line with AMR’s core processes, including RFP drafting, development, deployment and analysis, site visits and preparing recommendations for assigned clients.
• Participate in evaluation of virtual/digital educational platforms to ensure alignment with client requirements.
• Evaluate and select providers of services according to client requirements while complying with AMR’s standard operating procedures.
• Research and recommend locations for offsite meetings and events, including unique venues.
• Meet with account teams and organizing committees to plan scope and format of in-person and virtual events, to establish and monitor budgets, or to review administrative procedures and event progress.
• Coordinate services for events in line with established goals/outcomes, such as room accommodation and transportation for participants, facilities (diagrams and venue set ups), catering, signage, displays, special needs requirements, printing, entertainment, and event security.
• Prepare for and manage exhibit hall programs (as needed), including exhibitor information, decorator research and relations, exhibitor evaluations and feedback, exhibit technology, etc.
• Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
• Partner with staff on site to execute the details and activities of the event.
• Develop and approve final copy documents (BEOs) specifying meeting requirements for each facility.
• Develop and approve AMR’s Orders of Business outlining the details of the conference or event for the AMR Team and support development for Run of Show documents, as needed.
• Assume an expanded supervisory role regarding conference and meeting volunteers and other staff as related to scheduling and assignments at conferences.
• Manages post-conference procedures including internal meetings, evaluation drafting, distribution and compilation, post-event report, and review of event bills for accuracy, and payment.
• Supports the Association Administrator in ensuring effective packing/unpacking and shipping of conference materials.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• Must be customer focused and able to deliver excellent customer service, at all times.
• Strong interpersonal and problem-solving skills, analytical and critical thinking abilities.
• Highly organized and precise individual with a keen attention to the details and is persistent in follow up.
• Strong project management and leadership skills.
• Strong communication skills – verbal, written, and presentation.
• Ability to work on multiple meetings/events simultaneously while retaining your sense of humor, level of accuracy and team spirit in a dynamic, deadline driven environment.
• Strong knowledge of Conference and Event Planning terminology and concepts, with a demonstrated ability to apply effective design to educational offerings and events.
• Ability to read, analyze and interpret manuals, legal documents, technical reports, professional journals, and industry/trade magazines.
• Innovative thinker with demonstrated ability to bring new and unique solutions to a rapidly changing industry.
• Proficient knowledge of Office 360/SharePoint and Microsoft Office Suites.
• Ability to travel approximately 8-10 times per year to provide onsite conference support, ability to work evenings and weekends as needed.

Training and Experience:

• Requires a bachelor’s degree
• Minimum 5 years’ experience with meeting planning, event coordination for events of at least 350 attendees or more
• Certified Meeting Professional (CMP) certification is preferred
• Prior experience working with an Association or Association Management Company is a plus.

AMR is pleased to offer our employees:

• A remote work opportunity
• 5 weeks of paid time off
• 14 paid holidays including time off between Christmas and New Year’s
• Paid maternity and paternity leave
• Medical, Dental, Vision, Life and Disability insurance
• 401k with company match, immediate eligibility, and vesting

More important, AMR is pleased to offer an opportunity to work collaboratively with association professionals that are passionate about delivering exceptional results and advancing the missions and visions of their organizations.

If you are passionate about turning vision into action - Apply Today. Submit cover letter, resume and salary requirements.

We are committed to creating a diverse environment where everyone has an equal opportunity for success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.