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Housekeeper (Full-Time $15.00/hr.) Graylyn Conference Center

Wake Forest University
United States, North Carolina, Winston Salem
January 23, 2024

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.

** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Performs general housekeeping duties as directed. Responsible for the cleaning of guestrooms and suites.

Job Description

Please Note:

  • Pay Rate: $15.00 per hour

  • Saturday and Sunday availability is required

Essential Functions:

  • Cleans all surface areas, changing and replacing soiled linen, removes all trash and debris and vacuums each guestroom or suite on a daily basis.
  • Maintains proper cleaning techniques in accordance with the standards set by the Conference Center.
  • Loads and stocks service carts with linen and towel supplies used for maintaining service to guestrooms and suites.
  • Cleans a minimum of 13 rooms daily, including stay-overs and checkouts, singles or doubles.
  • Removes all debris and trash in guestrooms, suites and guest room corridors and cleans out all ashtrays when necessary.
  • Restocks all amenities including: robes, brochures and bathroom amenities when necessary.
  • Removes all service trays or other materials not needed in guestrooms or suites.
  • Opens, dusts and cleans all drapes and/or window shutters in guestrooms or suites on a daily basis.
  • Cleans all bathroom surface areas, sinks, tubs and toilets on a daily basis.
  • Vacuums carpet, dusts and polishes interior and exterior of room furniture; cleans all mirrors, glass tops and interior windows when necessary.
  • Dusts and cleans all guest room and suite artwork and follows the specific care instructions set by the Housekeeping Supervisor.
  • Replaces light bulbs when needed and reports any non-functioning fixtures, electrical outlets, and damage within the rooms or suites immediately to a supervisor.
  • Collects and turns in to the Housekeeping Supervisor all lost or found articles left by previous guests.
  • Communicates to the Front Desk upon completing the cleaning of a vacant check-in room.
  • Maintains and cleans vacuums and Housekeeping equipment used for servicing the guestrooms and suites on a daily basis.
  • Maintains a good level of employee and guest relations.
  • Reports any problems to supervisors when necessary.
  • Performs other related duties as assigned.

Required Education, Knowledge, Skills, Abilities:

  • High school diploma or G.E.D and one year of experience, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

  • Excellent interpersonal, communication, and time management skills.

  • Ability to handle sensitive information in a confidential manner.

  • Ability to maintain effective customer relations.

  • Ability to read and understand safety procedures.

  • Ability to read and follow cleaning instructions and schedules.

  • Ability to communicate effectively in the English language.

  • Ability to work evenings and weekends as required.

  • Physical Requirements: medium work; climbing, crouching, standing, walking, lifting. Visual acuity to determine neatness and thoroughness of work assignments. Subject to both inside and outside activities.

Physical Requirements: Medium work: exerting up to 50 pounds of force occasionally and /or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects. Talking, hearing, climbing, stooping kneeling, standing, walking, lifting, pushing, pulling, grasping. Close visual acuity. Subject to both inside and outside conditions. Subject to hazards.

Additional Job Description

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

  • In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

    WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.

Time Type Requirement

Full time Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.

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