Project Coordinator and Analyst - Hybrid/Remote - 120291

Kick It California (KIC) is part of UC San Diego's Moores Cancer Center and is funded by grants from the California Department of Public Health and Centers for Disease Control. KIC provides free services to help Californians quit using tobacco products. Established in 1992 as the California Smokers' Helpline, KIC was the first statewide, evidence-based, telephone-counseling service for smoking cessation in the U.S. Since then, KIC quit services have been expanded to multiple channels, including web, chat, text, mobile apps, and Alexa skills.

KIC's primary audience is people in California who smoke, vape and use smokeless tobacco. Secondary audiences include: healthcare providers (doctors who directly refer patients to KIC); as well as health departments and community organizations that promote KIC services.

The 211 program is a collaborative project with a consortium of thirteen 211 call centers across the state of California. The 211 program aims to recruit a large number (about 30,000) of low-income tobacco users and members of their households into KIC's tobacco cessation services, to provide detailed reports to partner organizations, to coordinate collaborative efforts among members of the consortium, and to conduct policy analyses to inform decision-making by funding agencies.

The Project Coordinator and Analyst will act as the primary coordinator for the 211 program to assess and document KIC's referral processes to include:

• Act as external liaison and manage data sharing agreements and contracts with referring organizations.
• Identify and document referral trends, barriers, and opportunities and make recommendations for improvement for the 211 program across KIC outreach, communications, technical integration, and data reporting.
• Review referral materials, presentations, and promotional collateral to make and manage change recommendations.
• Perform data analyses as needed and assist in streamlining data management processes.
• Provide regular reporting to KIC leadership, funders, and partner organizations.

• Seven years of related experience, education/training, OR a Bachelor's degree in related area plus three years of related experience/training.

• Knowledge of common organization- or research-specific and other computer application programs.

• Strong communication and interpersonal skills to communicate effectively, both verbally and in writing. Active listening skills to engage and ask questions to gain a holistic understanding of organizations/projects.

• Ability to use discretion and maintain all confidentiality.

• Analytical / problem-solving skills.

• Strong skills in analyzing, researching and synthesizing large amounts of data for preparing sound and relevant proposals / analyses. Experience in data management.

• Ability to multi-task with demanding timeframes.

• Strong policy analysis techniques.

• Demonstrated experience in coordinating projects in a research setting.

• Demonstrated experience writing and designing public presentations and reports.

• Demonstrated experience working as a liaison with multiple external agencies.

• Demonstrated experience in statistical analyses using SAS or equivalent statistical packages.

• Understanding of the Health Insurance Portability and Accountability Act (HIPAA) and UCSD health and security policies to vigilantly maintain patient confidentiality and data security.

• Employment is subject to a criminal background check.

• Must be willing and able to travel.

• Occasional evenings and weekends may be required.