| University of California Office of the President
United States, California, Oakland
1111 Franklin Street (Show on map)
|February 21, 2024
For UCOP internal applicants, please login to the internal candidate gateway at:
UC OFFICE OF THE PRESIDENT
At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.
The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world.
The Retirement Administration Service Center (RASC) counsels members of the University as they transition into retirement and provides long-term pension and retirement health benefits support.
The Disability and Member Records Supervisor works closely with RASC business leaders to 1) fulfill divisional strategic objectives to move the organization forward; 2) meet and exceed performance standards; and 3) build a culture of high performance in delivering service to internal and external clients. Please note this is a hybrid position.
The individual in this role is a detailed-oriented, results-driven leader with a proven track record of delivering exemplary customer service in a fast-paced work environment while managing multiple projects with little or minimal guidance.
The Disability and Member Records Supervisor is accountable for supporting their manager along with other unit leaders to ensure inquiries from members, retirees, survivors, beneficiaries and internal constituents are handled efficiently and professionally from start to finish and that all plan data is accurately processed in a timely manner.
The Disability and Member Records Supervisor leads the day-to-day operations of their team to ensure the efficient use of resources, the accurate reporting of data and the effective delivery of benefit services to all internal and external members, customers and key stakeholders.
The Disability and Member Records Supervisor oversees the workflow of their team, working to ensure that quality metrics are reported and that operational efficiencies are streamlined, met and/or improved as needed.
The Disability and Member Records Supervisor is also responsible for training and coaching staff; resolving complex issues; and serving as a communications conduit between staff and RASC leadership.
The Disability and Member Records Supervisor also works to ensure that staff comply with federal and state guidelines and polices set forth by the University of California.
SALARY AND BENEFITS
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs It is not typical for an individual to be offered a salary at or near the top of the salary grade for a position. The full salary range shows the growth potential for this position,
Payroll Title: BENEFITS SUPV 2
Salary Grade: 23
PayScale/ budgeted salary range: $100,000 to $112,000. Salary offers are determined based on final candidate qualifications and experience.
Full Salary Range: $82,400 to $151,400
Benefits: For information on the comprehensive benefits package offered by the University visit:
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is January 02, 2024. The position will be open until filled.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position.
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014.
August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral.
The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: or email the Human Resource Department at: .