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Patient Access Intake Representative (Emergency Dept)

Southcoast Health System
vision insurance, long term disability, tuition assistance, 403(b), retirement plan, employee discount
United States, Massachusetts, Wareham
43 High Street (Show on map)
February 14, 2024
SC-Central Auth
Wareham , MA
Admin/Clerical Support
Pay Grade: T-S008
Bargaining Unit: SEIU
Part-time , Night shift, weekend & holiday rotation , 10:30am- 7pm flexible 11:00pm -7:30am
Req # 70768

Work for One of the World's Best Hospitals!

We are searching for a Patient Access Intake Representative to perform a variety of duties to facilitate patient access throughout the organization under the general direction of the Manager, Team Leader, or designee. This role is responsible for insuring patient compliance with applicable hospital policy and obtaining accurate patient information to insure patient safety and optimal reimbursement to the organization in accordance with various external regulations. They will determine and actively collect patient liabilities.

$900 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)



  • Hours: 24hrs
  • Location: Tobey Hospital Emergency Dept - Wareham, MA
  • Shift: Night shift with weekend and holiday rotation; 11:00pm-7:30am
  • Patient facing, fast-paced environment.


Education and/or Experience Requirements:

Equal to completion of four years of high school plus additional courses or training required; Associate's Degree preferred.

Medical Terminology Certificate required.

Must demonstrate very good communication & interpersonal skills.

Strong computer skills including medical based programs required.

Proficiency with Word, Excel, and other software programs preferred.

Three years related health care experience including working with third party payers required.

Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Southcoast Health is a community based health delivery system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. For more than 100 years, we have provided quality, patient-focused care in a state-of-the-art environment. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts.

Together We Are More.

311 years of hospitals' collective continuous 920 + square miles of service across Southeastern Massachusetts and Rhode Island

7,500 + employees: physicians, nurses, IT, Finance, HR, and more

Named to Newsweek's World's Best Hospitals 2019 and Best Place to Work by the readers of SouthCoastToday

We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives.

Generous Earned Time Off Package**

Health, Dental and Vision Insurance*

Tuition Assistance**

Short Term and Long Term Disability Insurance*

Life & AD&D insurance*

Flexible Spending Accounts*

403B Retirement Plan with match

HealthQuest Wellness Program

Employee Assistance Program

Employee Discount Program

Career Development Opportunities

*Available to regular status employees who are scheduled to work a minimum of 24 hours.

**Available to regular status employees who are scheduled to work a minimum of 20 hours.

Are you ready to make a difference in your community? Join us as we strive to be More than medicine.


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