Technical Trainer (Applications) San Jose

Technical Trainer (Applications) San Jose

To spread the power of training and provide excellent application support and development, the ebeam application engineers and users need to be trained on the latest technologies and software.

The Application Training Department develops and delivers technical learning solutions through 50's of training events yearly worldwide and has training members in San Jose of the US and Taiwan.

Technical Trainer position will be responsible for developing and delivering high quality technical training to customers and internal staff. As a Technical Trainer you will prepare and teach classes to help workers learn new skills. Key responsibilities include assessing training needs, creating training materials, and teaching classes. Technical Trainers need to have excellent presentation and communication skills, along with a calm and patient demeanor.

• Develop application training material and build up basic, advanced, and application product by CBT(Computer Base Training) program.
• Mainly in charge of training delivery and development including basic/advanced ebeam knowledge, inspection/metrology, and new tool introduction.
• Involved with product development cycle and co-work with D&E toward the preparation for the training delivery at HVM (High Volume Manufacturing) stage of product development.
• Record online training videos and collect field use case to add value and expend current application training scope.
• Involved with new tool/feature development and feasibility study for next generation tool and performance evaluation, which initiates new project for hardware/firmware design as well as software algorithm improvement.
• Create / develop reports and make presentation to management.
• Manage internal e-learning training platform.
• Managing internal knowledge management platform: Apps KM Space.
• May require travel (domestic and international) dependent on business needs - approximately 10%.

This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. * 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.

• Bachelor's degree in relevant Science/Engineering field of study. Master's degree preferred.
• Minimum 3 years of relevant, work related experience. Semiconductor industry highly desired. At least 5 + years with a Bachelor's Degree.
• Familiar with Semiconductor manufacturing and process flow.
• Experienced in e-beam tool, including SEM, TEM is a plus.
• Experienced on yield engineering in Semiconductor industry is a plus.
• Familiar in wafer CD Metrology/Overlay and Litho process is a plus.
• Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Good English written, oral, conversation and ability to influence.
• Training / Education delivery/development experience or media development experience is a plus.

Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you'll need the following skills:

• Proactively learning new technology and willing to share in terms of training delivery, or workshop.
• Teaching ability and a calm, caring demeanor.
• Can observe and respond to people and situations and interact with others encountered in the course of work.
• Can learn and apply new information or skills.
• Must be able to read and interpret data, information, and documents.
• Ability to complete assignments with attention to detail and high degree of accuracy.
• Identifies bottlenecks and drives improvements.
• Work independently or as part of a team and follow through on assignments with minimal supervision.
• Demonstrate open, clear, concise and professional communication.
• Ability to establish and maintain cooperative working relationships with co-workers and customer.

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Role within Office

Responsibilities

• Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
• Occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Can observe and respond to people and situations and interact with others encountered in the course of work.
• Can learn and apply new information or skills.
• Must be able to read and interpret data, information, and documents.
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
• Ability to complete assignments with attention to detail and high degree of accuracy.
• Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
• Result driven-demonstrate ownership and accountability.
• Identifies bottlenecks and drives improvements.
• Work independently or as part of a team and follow through on assignments with minimal supervision.
• Demonstrate open, clear, concise and professional communication.
• Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
• Work according to a strict set of procedures within the provided timelines.

Role within the Factory

Responsibilities

• Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for about once a month to do wafer management or training.

EOE AA M/F/Veteran/Disability

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